DEMONSTRATION will be printed on the card if the demonstration mode is activated, or if the trial version has expired (after 30 days).To upgrade the eMedia trial version to a standard version, please contact your Evolis reseller/integrators.
To develop your own application(s) and monitor all Evolis printers, a development kit is available for download, which provides you with all the tools, escape commands, DLL and code samples that you require. Please contact your Evolis reseller/distributor for more information on this.
A firmware is a resident software, embedded in a flash memory on the main board and that operates as a layer between the hardware and the software. It is mainly used to directly manage the resource and is provided by Evolis for exclusive use with its printers.
A regular update is strongly advised to receive all the latest improvements:
New command(s) and feature(s)
Each main board has its own firmware, which can be downloaded from this website.
Note: The Secution printer has got 2 firmwares : a first one for the printing station and another one for the lamination station. You can up-to-date these 2 firmwares using only one file (*.exe)
A driver is software used to communicate with the printer through the computer in order to manage ribbon choice, print intensity, contrast, insertion modes, magnetic settings, lamination settings, etc.
The driver also broadcasts internal notification and information from the printer. The driver must be installed before the first use of the printer and must be compatible with the target operating system.
Administrator rights are required for its installation.
The difference between the standard black monochrome ribbon and the Black Wax one is in the ink composition. The Black Wax ribbon will enable you to print on cards (ABS, PET, paper …) which are not compatible with the standard black ribbon.
ONLY Evolis ribbons must be used with an Evolis printer. Using generic ribbons with an Evolis printer will expose you to printing problems, plus, the warranty will be null and void. No support request will be entertained if generic ribbons have been used.
Some parts for these printers are similar, the sensor and engine for example. This information is available on the list of common spare parts for these printers range. Contact your Evolis Distributor for more information.
The Stt card (or technical test card) will provide you with important information regarding the printer: serial number, firmware version, print head kit number, position of the image, number of printed lines, number of cleaning cycles and numeric values of different sensors.
The easiest way to visually determine if a stripe on a card is Hico or Loco is by checking the color of the stripe. Hico stripes are black and Loco stripes are brown. This information applies to magnetic cards provided by Evolis but does not hold good for all manufacturers.
If you are using cards from another manufacturer, please check up on the specifications.
Card 5 offers 2 possible ways of sending the printing/encoding job to the printer: (1) by using the integrated Evolis driver (DCL Driver), or (2) by using the Windows Evolis driver (installed by the user).
With the DCL driver, magnetic encoding requires no adjustment, except for the level of coercitivity.
With the Windows Evolis driver, the Lead-in code and Trailer have to be changed from the Evolis driver or from Card 5.
In the Evolis Driver Properties/Tools/Encoder Settings screen, change the Lead-in and the Trailer values as shown below:
If you can see white line(s) on the printed cards, it means the print head cannot heat the ribbon on this part so the ink cannot be diffused/applied correctly on the card surface. This issue may be from a dirty print head or faulty print head.
If a cleaning of the printer does not solve your issue, please contact your Evolis reseller/distributor.